This was my day: escorting 14 different people out of the building, one call to the police, five teens calling me a "fucking bitch," two threats from patrons that they would be "waiting for me later," one fight, and three almost fights.
This was also my day: helping a 14-year-old get his first library card. I had to read most of the questions on the library card application to him, as his literacy level was low. Once I handed him his card, his entire face lit up. We then went up to the 2nd floor to find books on dragons. We had a nice talk, and at the end of our transaction he said "Thank you so much! Thank you for today!"
I think I had a good day after all.